FAQ
At Happy Tailz Don’t Lie, we’re dedicated to providing top-quality pet toys, clothing, grooming products, and everyday necessities that keep tails wagging and pets happy. Our mission is to strengthen the bond between you and your furry friend with products designed for comfort, fun, and overall well-being.
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What is Happy Tailz Don’t Lie all about?
Happy Tailz Don’t Lie is committed to offering premium pet products, including toys, clothing, grooming essentials, and everyday necessities. Our goal is to bring joy and comfort to pets while helping pet parents find high-quality, safe, and durable products for their beloved companions.
Are the products safe for all pets?
Absolutely! We prioritize your pet’s safety by carefully selecting products made from non-toxic, pet-friendly materials. Each item is tested to ensure it's safe for use by pets of all sizes and breeds.
How do I choose the right size for pet clothing?
We provide detailed size charts with each clothing item. Measure your pet’s neck, chest, and back length before ordering. If you’re unsure, feel free to contact our support team for guidance.
Do you offer products for all types of pets?
While we mainly cater to dogs and cats, we’re continuously expanding our range to accommodate other pets. Stay tuned for exciting new products designed for a variety of furry (and feathered) friends!
How can I ensure the toys are suitable for my pet's chewing habits?
Our toy descriptions include information on durability and recommended pet sizes. If your pet is a heavy chewer, look for toys labeled “durable” or “tough.” Always supervise playtime to ensure safety.
What grooming products do you offer, and how are they different?
We offer shampoos, brushes, nail clippers, and more. Our grooming range is designed to be gentle yet effective, catering to different coat types and sensitivities to keep your pet looking and feeling their best.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Delivery times may vary depending on your location, but you’ll receive tracking details to monitor your shipment.
Can I return or exchange an item if it doesn’t fit or meet my expectations?
Yes! Customer satisfaction is our priority. We offer a hassle-free return and exchange policy. Check our Return Policy page for full details or reach out to our support team for assistance.
Do you have eco-friendly or sustainable product options?
Yes, we’re passionate about sustainability. Our collection includes eco-friendly toys, biodegradable grooming products, and clothing made from sustainable materials.
How can I stay updated on new products and promotions?
Sign up for our newsletter, follow us on social media, and check our website regularly to stay informed about new arrivals, exclusive deals, and tips for happy, healthy pets.